Customer Service Representative

Key Responsibilities:

  • Regular Inbound and Outbound calls
  • Ability to show empathy and compassion
  • Maintain high level of professionalism in customer engagements
  • Follow-up on on-boarded clients
  • Communicate directly with clients and encourage trusting relationship
  • Respond to inquiries made by clients about company services in a timely and friendly manner
  • Document and share lead/customer intelligence with internal team.

Requirements:

Bachelor's Degree/ HND in any field of Study.

Must be very good at communicating.

Must be Bold, Articulate and Well Dressed.

Must be very Hardworking and willing to Work Independently.

Must demonstrates an active use of social media as well as an understanding of the social web

Must have good Knowledge of Microsoft Office specifically Excel, Word, PowerPoint

Must be Honest.

Well-organized with a customer-oriented approach

Outstanding sales skills with proven ability to convert prospects into active clients

Operate from our Head Office in Lagos.

This is a perfect opportunity for those that live around Ikeja, Ojota, Ketu, Maryland, Iyana-Ipaja, Egbeda, Ogba and its environs.

Salary is between ₦35,000 - ₦45,000

Qualified and interested applicants

Apply for this JOB